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Best Practices in Info Management: Proven Strategies for Achieving Accounting Success

Posted on 21 March 2025

Overview

Best practices in information management, such as utilizing cloud-based software and standardizing data protocols, are essential for achieving accounting success by enhancing operational efficiency and client engagement. This article illustrates the current challenges faced by accounting managers and how firms implementing these strategies, like those using Glasscubes, effectively address these issues.

By demonstrating significant reductions in response times and substantial time savings, these firms ultimately lead to improved customer satisfaction and productivity.

Embrace these practices to transform your accounting operations and witness the benefits firsthand.

Key Highlights:

  • Information management in accounting involves systematic data handling from collection to dissemination, crucial for decision-making and compliance.
  • In 2025, 94% of large organizations are pursuing tech solutions to improve tax season experiences, reflecting client expectations for better service.
  • Effective data management can save significant time, as shown by TaxAssist Accountants saving 288 hours in one tax season.
  • Data silos hinder collaboration and efficiency, leading to missed opportunities and customer dissatisfaction.
  • Firms using Glasscubes reported a 50% decrease in customer response times and a 40% increase in response rates.
  • Standardised naming conventions and cloud-based accounting software enhance data retrieval and collaboration, improving overall productivity.
  • Regular staff training ensures proficiency in data management tools, fostering a culture of accountability.
  • Automation of routine tasks reduces errors and frees up time for strategic activities, boosting operational efficiency.
  • Technology adoption, including data analytics, is essential for improving information management and enhancing customer engagement.
  • Implementing best practices in information management leads to improved efficiency, reduced response times, and better data security.

Introduction

In the fast-evolving world of accounting, effective information management stands as a critical cornerstone for success. As firms grapple with increasing data demands and client expectations, the ability to systematically handle data—from collection to dissemination—can significantly enhance operational efficiency and decision-making.

By adopting innovative technologies and best practices, accounting professionals can not only streamline their processes but also foster stronger client relationships. With a staggering 94% of large firms seeking technological solutions to improve their tax season experiences, the urgency for robust information management strategies is clear.

This article delves into the challenges faced by accountants, explores proven strategies for optimizing information management, and highlights the transformative impact of modern tools like Glasscubes in meeting the demands of today’s dynamic accounting landscape.

Understanding Information Management in Accounting

Info management in accounting encompasses the systematic handling of data throughout its lifecycle, from collection and storage to processing and dissemination. Efficient info management is essential for guaranteeing that accountants have prompt access to precise details, which is vital for informed decision-making, regulatory compliance, and improved customer service. By establishing clear protocols for info management, accounting businesses can significantly enhance their operational efficiency and reduce the risk of errors.

In 2025, the significance of effective data management is underscored by the fact that 94% of large organisations are actively pursuing technological solutions to improve their tax season experiences. This trend reflects a broader expectation among clients for greater flexibility and superior service levels, as highlighted by 87% of respondents in the Sage Practice of Now 2020 report. Such expectations are especially pronounced among younger professionals, with 84% indicating that accounting companies must meet progressive standards to attract top talent.

Case studies illustrate the impact of strong data management strategies. For instance, management accounting statistics play a pivotal role in strategic decision-making, enabling companies to evaluate options, assess risks, and formulate long-term financial plans. These statistics empower management to identify the most promising courses of action and develop contingency plans based on thorough statistical analysis.

As Sophie Montgomery from TaxAssist Accountants noted, companies can save significant time through effective info management, reporting an impressive 288 hours saved in just one tax season.

As we navigate the evolving landscape of accounting in 2025, the importance of effective info management cannot be overstated. It not only improves operational efficiency but also supports info management, allowing firms to respond adeptly to customer needs and market demands. Recent trends suggest an increasing dependence on info management tools that streamline processes and enhance customer engagement, making it essential for accountants to prioritise these strategies in their operations.

Glasscubes, with its innovative platform, directly addresses these needs by facilitating efficient data collection and enhancing customer engagement through automated communication and real-time reporting. This ultimately assists companies in meeting the rising expectations of their clients, reducing response times by 50% and boosting client interaction by 40% through a secure, user-friendly platform.

Innovative Information Management in Accounting

Challenges in Accounting Information Management

Accounting professionals face significant hurdles in information management, particularly due to data silos that obstruct collaboration and hinder efficiency. These silos often arise from outdated systems that fail to integrate with contemporary technology, leading to fragmented data and increased workloads. As we approach 2025, the prevalence of these issues remains a pressing concern, with firms grappling with compliance to ever-evolving regulations and the heightened risk of data breaches.

The impact of data silos on accounting efficiency is profound. Firms that struggle with these barriers frequently experience delays in communication and response times, resulting in missed opportunities and reduced customer satisfaction. Organisations that have embraced Glasscubes report a remarkable 50% decrease in customer response times, underscoring the potential advantages of addressing these challenges.

Moreover, companies utilising Glasscubes have experienced a 40% rise in client response rates, further illustrating the effectiveness of modern solutions in overcoming data silos.

Real-world examples underscore the challenges accountants face in managing data effectively. Many companies still rely on traditional communication methods, such as email, which exacerbate the issue of data silos. Before adopting this platform, companies often encountered lengthy email chains complicating data requests, resulting in confusion and inefficiencies.

As one user noted, ‘We would send out Excel files with our requests, but the back-and-forth emails often led to lost details and duplicated requests.’ The necessity for robust information management strategies is highlighted by the fact that users like Sophie Montgomery from TaxAssist Accountants reported saving an impressive 288 hours in just one tax season by using integrated solutions, showcasing their effectiveness in streamlining data collection and enhancing customer engagement.

Expert opinions on the state of data silos in accounting emphasise the urgency of addressing these challenges. With the accounting software market projected to reach $11.8 billion in the next eight years, the demand for innovative solutions that enhance information management and security will only grow. By recognising and tackling these obstacles, accountants can implement effective strategies in information management that not only streamline processes but also foster a more organised and efficient workflow, ultimately leading to greater client engagement and satisfaction.

Additionally, the committed onboarding support provided by Glasscubes plays a vital role in assisting organisations to navigate these challenges, ensuring a smoother transition to contemporary information management practices. Specific features of Glasscubes, such as automated communication tools and real-time reporting, directly address the frustrations faced by firms, establishing it as an essential solution for modern accounting practices.

Proven Strategies for Effective Information Management

To optimise data management, accountants must implement several effective strategies that enhance efficiency and client satisfaction.

  • Standardised Naming Conventions: Establishing consistent naming conventions and indexing systems is crucial for ensuring the easy retrieval of documents. This practice not only streamlines access to data but also minimises confusion, leading to improved efficiency in information management. Research indicates that companies adopting standardised naming conventions experience a significant reduction in time spent searching for files, thereby enhancing overall productivity. Companies utilising this approach have reported a 40% rise in customer response rates, demonstrating the efficiency of information management.
  • Cloud-Based Accounting Software: Utilising cloud-based accounting software is essential for modern accounting practices. These platforms integrate seamlessly with existing systems, enabling real-time data access and collaboration among team members. The benefits of cloud-based solutions include enhanced data security, scalability, and effective information management, which is increasingly important in today’s flexible work environment. A prime example is the provision of a secure, GDPR-compliant platform that streamlines data collection and enhances client engagement.
  • Regular Staff Training: Conducting regular training sessions for staff ensures that everyone is proficient in using the tools available and understands the importance of data security. This investment in training not only boosts confidence among team members but also fosters a culture of accountability and diligence in information management when handling sensitive information. The user-friendly interface of the platform, along with its dedicated onboarding assistance, supports effective training and adoption of new tools, making it easier for accountants to engage with the software.
  • Automation of Routine Tasks: Automating routine tasks such as data entry and report generation significantly reduces human error and frees up valuable time for accountants to focus on more strategic activities. By leveraging automation in information management, companies can enhance their operational efficiency and improve the quality of service provided to clients. For instance, companies that implemented this platform experienced a 50% reduction in response times, showcasing the effectiveness of automation in improving efficiency. Furthermore, users like Sophie Montgomery from TaxAssist Accountants reported saving an impressive 288 hours in a single tax season, emphasising the tangible advantages of effective information management. Additionally, the automated reminder feature in Glasscubes enables accountants to send unlimited reminders customised to specific deadlines, ensuring prompt responses and improving overall audit processes. This feature offers customisable messages and scheduling choices, enhancing communication and promoting transparency, as users can easily monitor pending requests.

These strategies collectively contribute to a more organised and efficient accounting practice, ultimately leading to enhanced client satisfaction and improved service delivery.

Effective Information Management in Accounting

Leveraging Technology for Enhanced Information Management

Technology is essential for revolutionising information management in accounting, with innovative platforms leading the charge. These secure, GDPR-compliant tools significantly enhance communication and data collection processes. Traditional email communication often presents challenges such as difficulties in collating information, misplaced responses, and duplicated requests—issues that can be both time-consuming and inefficient.

By automating reminders and offering real-time reporting, the platform empowers accountants to minimise the time spent on follow-ups, thereby enhancing customer engagement. Firms utilising Glasscubes have reported an impressive 50% reduction in response times and a 40% increase in customer response rates, underscoring the platform’s effectiveness in boosting operational efficiency. For instance, the automated reminders ensure that customers receive consistent follow-ups, thereby diminishing the likelihood of late or missing details, which can lead to uncomfortable discussions about expenses.

Sophie Montgomery from TaxAssist Accountants noted that users have saved an astounding 288 hours in just one tax season, further illustrating the platform’s significant impact.

Furthermore, the integration of data analytics tools within information management allows companies to derive valuable insights into client behaviour and preferences, facilitating the provision of more personalised services. This integration also eliminates the need to sift through various email threads, as the real-time visual progress reports enable accountants to clearly see outstanding requests. This technological adoption not only enhances efficiency but also prepares firms to tackle future challenges in the ever-evolving accounting landscape.

As the global market for accounting software is projected to reach $11.8 billion in the coming years, the demand for customised, technology-driven solutions like Glasscubes will only continue to rise. It is imperative for accounting professionals to adapt and innovate.

Innovative Accounting Technology in Action

Enhancing Client Engagement through Effective Information Management

Efficient information management is crucial for enhancing customer engagement in the accounting sector. By organising and streamlining customer data, accountants can respond to inquiries with increased speed and accuracy. The introduction of a customer portal, similar to those offered by leading providers, allows users to submit details and track their requests in real time.

This capability not only fosters transparency but also builds trust between accountants and their clients. As Steve, an audit manager at MGI, noted, the transition to a new platform has led to quicker responses from customers and improved clarity, enabling both clients and the audit team to view pending details at a glance.

Consistent communication through automated updates is essential for keeping customers informed and engaged. This proactive strategy significantly contributes to higher satisfaction rates and nurtures stronger, long-term relationships. In fact, statistics show that 90% of small firms and 94% of large firms are actively pursuing technological solutions to enhance their tax season experiences, highlighting the increasing recognition of effective information management.

Firms like Menzies have reported a 40% improvement in response times after implementing Glasscubes, demonstrating its impact on efficiency. Furthermore, the ability to anticipate needs through proactive support can further bolster loyalty and enhance the overall customer experience. Research indicates that over 85% of customers prefer proactive communication, underscoring the importance of addressing potential issues before they arise.

As Sophie Montgomery from TaxAssist Accountants observed, utilising a portal can yield substantial time savings, with an impressive 288 hours saved in just one tax season. By adopting engagement strategies that prioritise transparency and responsiveness, accounting firms can effectively differentiate themselves in a competitive market, ensuring they not only meet but exceed customer expectations. Moreover, this platform features an intuitive interface and dedicated onboarding support, making it an indispensable tool for accountants aiming to enhance their customer data collection and engagement.

Enhancing Client Engagement in Accounting

Benefits of Implementing Best Practices in Information Management

Applying best practises in information management yields substantial benefits for accounting firms, particularly in 2025. These practises enhance operational efficiency, significantly reduce response times, and improve data accuracy. Firms that embrace organised information management frequently report considerable time savings, enabling accountants to concentrate on more valuable tasks that drive business growth.

For instance, organisations utilising advanced document management systems have experienced an impressive 40% increase in customer response rates, alongside a 50% reduction in response times. The platform offers automated reminders and real-time visibility across all customer interactions, streamlining workflows and elevating service quality, ultimately leading to greater profitability. With a monthly subscription model and no long-term commitment, businesses seeking operational improvements find flexibility in this solution.

Moreover, robust data security measures embedded in these best practises safeguard sensitive customer information, minimising the risk of breaches and compliance challenges. As the global accounting software market is projected to reach $11.8 billion in the next eight years, the importance of implementing effective data management strategies becomes increasingly evident. This anticipated growth underscores the necessity for firms to address challenges such as disorganised files and compliance risks, which can be adeptly managed through comprehensive information management software that offers unlimited requests and storage without file size constraints.

Real-world examples further illustrate the positive impact of structured information management on accounting efficiency. For example, companies that have adopted platforms like Glasscubes report significant operational enhancements, with users such as Sophie Montgomery from TaxAssist Accountants noting an extraordinary 288 hours saved in a single tax season. This not only boosts productivity but also fosters a more organised approach to customer interactions.

Additionally, to attract young talent, firms must leverage technology while providing career advancement and development opportunities. Findings from a case study on job satisfaction among accounting professionals reveal that enhancing technology use within companies can elevate staff morale and engagement, crucial for retaining talent in the accounting sector. Furthermore, Glasscubes offers specialised onboarding assistance and phone support, ensuring that firms have the necessary resources to thrive.

In conclusion, the advantages of optimal practises in data management extend beyond mere efficiency enhancements; they play a pivotal role in elevating client satisfaction and retention, ultimately positioning accounting firms for sustained success in a competitive landscape.

Modern Accounting Office with Advanced Information Management

Key Takeaways for Achieving Accounting Success

To achieve success in accounting, professionals must prioritise the following key takeaways:

  1. Recognise the Importance of Effective Information Management: A robust information management system is essential for operational efficiency. It serves as the backbone of accounting practices, enabling firms to streamline processes and enhance productivity.

    Transitioning to platforms like Glasscubes can significantly enhance information management by improving how data is gathered and managed, thereby reducing reliance on lengthy email trails that often lead to lost details and duplicated requests.

  2. Address Challenges in Data Management: Understanding the inherent challenges in managing accounting data is crucial. This includes recognising issues such as data accuracy, security, and the need for timely updates to maintain compliance and client trust.

    Before employing this tool, numerous companies encountered frustrations with email communication, complicating requests for data and hindering efficient information management.

  3. Leverage Technology for Enhanced Practices: Implementing proven strategies and utilising advanced technology can significantly enhance information management. With 51% of accountants anticipating a greater role for technology in their work, and 66% ready to invest in AI—with 55% planning to use it in the next three years—embracing tools like data analytics and AI can lead to substantial efficiencies.

    For instance, ABC Accountants achieved a 15% revenue increase due to efficiencies gained from data analytics, optimising their operations. The company provides automated communication and information gathering tools that can further enhance these efficiencies.

  4. Foster Strong Customer Engagement: Transparent communication and efficient data handling are vital for building strong relationships.

    By utilising platforms that enhance customer interaction, such as similar applications, firms can improve response rates and reduce follow-up times, ultimately leading to greater customer satisfaction. The transition to Glasscubes enables real-time reporting and streamlined data gathering, addressing common client concerns and enhancing overall engagement.

  5. Commit to Continuous Improvement: Regularly reviewing and updating information management practices is essential for staying competitive.

    Continuous improvement not only enhances operational efficiency but also boosts employee morale and job satisfaction. Large firms have credited technology integration with improving staff engagement, which is critical for retention in a field where only 36% of finance and accounting professionals report overall job satisfaction. This highlights the importance of fostering a supportive work environment through technological advancements like those offered by Glasscubes.

By embracing these principles and leveraging the capabilities of Glasscubes, accountants can position themselves for long-term success in a dynamic industry, ensuring they remain adaptable and responsive to the evolving landscape of accounting practices in 2025.

Collaborative Accounting Success

Conclusion

The landscape of accounting is undergoing a significant transformation, making effective information management crucial for success. As highlighted in this article, the systematic handling of data—from collection to dissemination—enhances operational efficiency, decision-making, and client engagement. By acknowledging the necessity of adopting innovative technologies like Glasscubes, accounting firms can effectively tackle substantial challenges, such as data silos and outdated communication methods, which impede productivity.

The proven strategies discussed, including:

  1. Standardized naming conventions
  2. Cloud-based solutions
  3. Automation

not only streamline processes but also cultivate a culture of accountability and responsiveness. These practices yield considerable time savings and elevate client satisfaction, as firms experience reduced response times and increased engagement. The case studies presented illustrate the tangible benefits of implementing modern information management tools, with firms like TaxAssist Accountants reporting impressive hours saved during tax seasons.

Ultimately, embracing best practices in information management is essential for accounting firms striving to excel in a competitive landscape. By leveraging technology and committing to continuous improvement, firms can enhance their service delivery, attract top talent, and forge enduring client relationships. The future of accounting hinges on the capacity to adapt and innovate, rendering effective information management not merely a necessity, but a strategic advantage in the evolving market landscape.

About the Author:

Craig leads the Glasscubes Customer Success Department, with over 30 years experience in the field, helping accountancy firms achieve maximum success with collaborative technology.