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10 Skills Future Accountants Need for Success in a Changing Industry

Posted on 29 April 2025

Overview

Future accountants must cultivate a robust set of skills, including:

  1. Analytical thinking
  2. Ethical judgement
  3. Effective communication
  4. Problem-solving abilities
  5. Adaptability
  6. Teamwork
  7. Lifelong learning
  8. Time management
  9. Financial forecasting

These competencies are not merely beneficial; they are essential for thriving in an industry characterised by rapid evolution. This article underscores the necessity of these skills in interpreting complex data, maintaining client trust, enhancing collaboration, and leveraging technology to boost efficiency and customer engagement within accounting practises.

Key Highlights:

  • Glasscubes provides a secure, GDPR-compliant platform that enhances client communication for financial professionals.
  • Key features include automated reminders and real-time reporting, significantly improving customer response rates by 40% and reducing response times by 50%.
  • Strong analytical skills are essential for accountants to interpret complex data and inform strategic decision-making.
  • The demand for data analysis skills in accounting is increasing, with firms prioritizing these competencies in hiring processes.
  • Ethics in accounting is crucial for maintaining integrity and compliance, fostering trust with clients and stakeholders.
  • Organizations emphasizing ethical practices report improved customer engagement and compliance rates.
  • Effective communication skills are vital for accountants to articulate complex financial concepts clearly, enhancing client relationships.
  • Problem-solving abilities allow accountants to tackle complex financial challenges and improve customer outcomes.
  • Adaptability is essential in accounting, with professionals needing to embrace new technologies to remain competitive.
  • Teamwork fosters collaboration, enhancing productivity and financial outcomes in the accounting profession.
  • Lifelong learning is necessary for accountants to stay updated on industry trends and technological advancements.
  • Time management skills are critical for meeting deadlines and enhancing productivity in a fast-paced environment.
  • Financial forecasting skills empower accountants to guide clients through future monetary challenges, improving strategic planning.

Introduction

In the dynamic world of accounting, the integration of technology is revolutionising client communication and engagement. Tools like Glasscubes are not merely enhancing operational efficiency; they are fundamentally reshaping how accountants interact with their clients. With features that streamline information gathering, automate reminders, and ensure GDPR compliance, the landscape of client communication is undergoing a significant transformation. As firms increasingly adopt these innovative solutions, the benefits become evident:

  • Improved response rates
  • Reduced turnaround times
  • Stronger relationships

This article explores the multifaceted advantages of leveraging technology in accounting, illustrating how it empowers professionals to navigate challenges, uphold ethical standards, and foster collaboration—all while enhancing client satisfaction and positioning accountants as proactive partners in their clients’ financial journeys.

Glasscubes: Mastering Technology for Efficient Client Communication

Glasscubes exemplifies the transformative potential of technology in communication for financial professionals. By offering a secure, encrypted, and GDPR-compliant platform, it streamlines the collection of customer information, drastically reducing the time spent on follow-ups.

With key features such as automated reminders and real-time reporting, financial professionals can effectively manage customer requests, ensuring that no communication is overlooked. This technological advancement addresses common email limitations, including the challenges of gathering information and the risk of misplaced responses, thereby enhancing customer satisfaction and positioning future accountants as proactive partners in their clients’ financial journeys.

Recent statistics reveal that 53% of accounting firms have embraced cloud-based practice management solutions, highlighting a significant shift toward technology-driven communication that improves customer interactions. Furthermore, companies utilizing Glasscubes have experienced a remarkable 40% increase in customer response rates and a 50% reduction in response times.

As noted by Sophie Montgomery of TaxAssist Accountants, firms can save an impressive 288 hours in just one tax season. Such advancements not only elevate customer satisfaction but also fortify the accountant-client relationship, establishing technology as an indispensable tool for future accountants in the evolving landscape of the accounting profession.

With Glasscubes, accountants can eliminate email inefficiencies, ensuring streamlined communication and effective information collection, ultimately transforming customer engagement.

Efficient Communication with Glasscubes

Data Analysis: Developing Strong Analytical Skills for Financial Insights

In the rapidly evolving world of accounting, strong analytical skills are essential for future accountants. Accountants must now interpret complex data sets to extract valuable insights that inform strategic decision-making. This capability extends beyond merely understanding financial statements; it involves utilising advanced data analytics tools to identify trends, forecast future performance, and assist clients in achieving their financial goals. As companies increasingly adopt data-driven strategies, those equipped with enhanced analytical skills will distinguish themselves in a competitive market.

Statistics reveal a growing demand for data analysis skills in accounting, with firms prioritising these competencies during hiring processes. By 2025, future accountants who are proficient in data analytics will lead the profession, driving efficiency and innovation.

Case studies further illustrate the transformative impact of data analytics in accounting. For instance, companies leveraging platforms designed to enhance customer interaction have reported significant improvements in operational effectiveness and customer satisfaction. A notable example involves a company that implemented a platform to optimise information collection and automate communication, resulting in a remarkable 40% increase in customer response rates and a 50% reduction in response times. Additionally, users have reported saving an impressive 288 hours in just one tax season due to the platform’s automated reminders and organised response tracking. The visual progress report function allows companies to monitor pending requests in real-time, while the platform’s secure, encrypted features provide peace of mind for both firms and customers. Such outcomes underscore the necessity for future accountants to embrace data analysis as a core competency while utilising similar platforms to enhance customer interactions and streamline operational processes.

Moreover, expert opinions emphasise that the ability to interpret complex data sets transcends technical skill; it represents a strategic advantage. As Aneesh Raman, a VP at LinkedIn, observes, “People skills are going to come more to the centre of individual career growth, and people-to-people collaboration is going to come into the centre more for company growth.” This perspective highlights the increasing significance of analytical skills in fostering collaboration and driving business success.

In conclusion, cultivating robust analytical abilities is crucial for future accountants who aim to excel in this dynamic industry. By mastering data analysis and employing tools such as Glasscubes, which facilitates seamless onboarding and efficient automation, financial professionals can enhance their value proposition, support informed decision-making, and ultimately contribute to their clients’ financial success, shaping the future of accounting roles.

Future Accountants in Data Analysis

Ethics in Accounting: Upholding Integrity and Compliance Standards

The significance of ethics in accounting is paramount. Accountants, as financial stewards, bear the responsibility of maintaining integrity and adhering to compliance with regulatory standards. This includes strict adherence to ethical guidelines that govern financial reporting and customer interactions. As the profession evolves, it is essential for future accountants to be adept in the latest ethical standards, demonstrating a steadfast commitment to transparency and accountability. This dedication is crucial for cultivating trust with customers and stakeholders.

In 2025, the environment of accounting ethics is influenced by the anticipations of younger generations, who, as digital natives, require innovative practices from their accounting organizations. A notable statistic reveals that 84% of respondents believe that meeting these expectations is crucial for attracting this demographic, particularly in terms of ethical practices that ensure transparency and accountability. Moreover, case studies demonstrate that companies emphasizing ethical standards not only boost their reputation but also enjoy concrete advantages, such as enhanced relationships with customers and higher compliance rates.

For example, organizations that have adopted strong ethical practices, like those utilizing similar platforms, report notable advancements in customer engagement. Users have observed a 40% rise in customer response rates and a 50% decrease in response times, directly associated with the improved transparency and streamlined communication enabled by Glasscubes. Clients appreciate the ability to see outstanding information requests in one secure workspace, which fosters a more efficient audit process. Additionally, organizations maintaining high ethical standards see a 50% decrease in compliance challenges, reinforcing the idea that upholding integrity is essential for navigating the complexities of the financial landscape.

As Onpay highlights, 49% of small business owners consider recommendations from professional advisors as the most critical resource when selecting an accountant. This underscores the necessity for accounting companies to uphold integrity and adherence, as these elements greatly impact customer trust and decision-making. In summary, accounting managers ought to emphasize ethical standards in their practices to foster enduring relationships and improve their firm’s reputation.

Did you have any concerns about transitioning to a new solution like another platform, and were any of these later acknowledged? We had two primary concerns regarding transitioning to the new platform. The initial concern was whether users would interact with this new software, as they had been used to receiving information requests through email for many years. Thankfully, every customer we have onboarded has engaged thoroughly with Glasscubes. The second concern was the ease of uploading and downloading information. Fortunately, this process has been smooth for both customers and auditors, alleviating our initial worries.

Ethics in Accounting Discussion

Communication Skills: Enhancing Clarity in Client Interactions

Effective communication abilities are paramount for financial professionals, empowering them to articulate complex monetary concepts in a manner that clients can easily grasp. This encompasses both spoken and written communication, as financial professionals frequently produce comprehensive reports and documents for their clientele. By refining these skills, they can forge stronger relationships, streamline interactions, and significantly boost customer satisfaction and retention.

Statistics reveal that companies utilising advanced communication tools have experienced an impressive 40% increase in customer response rates alongside a 50% reduction in response times. These improvements are largely attributed to Glasscubes’ automated notifications, which enable customisable scheduling and messaging, allowing financial professionals to send an unlimited number of reminders tailored to specific days or frequencies. This ensures that clients receive timely reminders relevant to their needs. In conjunction with real-time reporting features, these tools promote clear and timely communication, fostering trust and engagement.

Furthermore, case studies demonstrate that financial professionals who prioritise effective communication strategies reap tangible rewards. For instance, one financial professional reported saving 288 hours during a tax period by leveraging a platform that enhances interactions through secure file sharing and organised communication. This not only boosts efficiency but also allows financial professionals to focus on delivering value to their clients.

As FD from South East Asia aptly stated, “If you can’t communicate then however good you are, you can only ever maintain a certain level.” This underscores the importance of utilising resources that enhance communication and clarity in client interactions. As the industry evolves, future accountants who enhance their communication skills and leverage the adaptable features of the platform will be better positioned to succeed and meet the needs of their clients.

Problem-Solving: Cultivating Skills to Tackle Financial Challenges

Accountants frequently encounter intricate financial challenges that demand innovative solutions. Cultivating strong problem-solving abilities empowers financial professionals to assess situations effectively, identify root causes, and formulate strategic responses to tackle these challenges. This proactive mindset not only enhances customer outcomes but also solidifies the professional’s position as a reliable adviser adept at managing financial complexities.

Firms utilising the platform experience a remarkable 40% rise in customer response rates and a 50% decrease in response times, illustrating how technology can facilitate communication and enhance problem-solving capabilities. The platform offers features such as automated reminders and real-time progress tracking, effectively addressing common issues associated with traditional email communication, like overlooked replies and repeated requests. For instance, one financial professional reported saving an impressive 288 hours in a single tax season by leveraging the automated features, which optimise workflows and elevate customer satisfaction. This not only supports financial professionals in their problem-solving efforts but also enhances customer interactions by ensuring prompt and structured communication.

Moreover, the significance of problem-solving extends to financial advisory roles, where experts must devise tailored solutions for diverse customer needs. By fostering a culture of innovation and adaptability—evidenced by the substantial time savings reported by users of Glasscubes—financial professionals can tackle complex monetary challenges and position themselves as vital partners in their clients’ success.

Adaptability: Embracing Change in a Dynamic Accounting Environment

In the ever-evolving accounting landscape, adaptability emerges as an essential skill for future accountants. With 98% of financial experts recognising the influence of rising costs and high interest rates on profitability—63% of whom cite reduced profitability as a significant challenge—the necessity to pivot and adopt new technologies is paramount. As companies increasingly embrace automation in accounts payable and receivable, the efficiency gains are substantial; contemporary financial professionals must leverage these advancements to maintain their competitive edge.

Expert insights underscore the importance of critical thinking and embracing change to navigate the complexities of modern accounting practises. One expert aptly noted, ‘Thinking critically is another important ability for today’s financial professionals.’ This highlights the urgent need for financial professionals to foster a mindset that promotes innovation and adaptability. Furthermore, a notable statistic reveals that 59% of financial professionals are employed by companies with fewer than 100 employees, underscoring the critical need for agility in smaller businesses that may not have extensive resources.

Additionally, the movement towards alternative pathways for CPA licensure signifies a broader acknowledgment of the necessity for diverse skill sets within the profession. This shift indicates that adaptability is not merely beneficial but essential for future accountants aiming to thrive in an environment characterised by rapid technological advancements and regulatory changes. These alternative pathways are crafted to equip financial professionals with the requisite skills to navigate the industry’s evolving demands.

Numerous examples illustrate accountants successfully integrating innovative methodologies and technologies into their practises. A testimonial from an audit manager at MGI highlights how the adoption of Glasscubes has transformed their customer engagement process. By utilising this cutting-edge tool, they experienced quicker customer responses and improved transparency in information gathering. The audit team found that users engaged thoroughly with the platform, resulting in a more streamlined audit process and enhanced operational efficiency. This scenario exemplifies how employing such tools not only elevates customer interaction but also positions financial professionals as forward-thinking innovators. As the accounting profession continues to evolve, those who embrace change will not only improve their service delivery but also contribute to the strategic growth of their organisations.

Adaptability in Modern Accounting

Teamwork: Fostering Collaboration for Enhanced Accounting Outcomes

Teamwork is increasingly vital in the accounting profession for future accountants, as collaboration across various disciplines significantly enhances outcomes. Efficient collaboration enables future accountants to work seamlessly with peers, customers, and stakeholders, aligning their efforts towards shared goals. By fostering a cooperative atmosphere, organisations can leverage diverse viewpoints and skills, enhancing financial results while fortifying customer connexions.

Data indicates that empowered employees are 3.9 times more likely to thrive, underscoring the crucial role of collaboration in cultivating an engaged workforce. In accounting, this empowerment translates into improved communication and efficiency, which will greatly benefit future accountants as teams streamline processes and minimise errors. Tools such as Glasscubes illustrate how automated reminders can enhance communication with customers, allowing accountants to send personalised messages and notifications tailored to specific deadlines. This feature not only boosts customer engagement but also ensures that critical tasks are not overlooked, ultimately enabling firms to operate profitably.

Moreover, collaboration enhances financial outcomes. Firms prioritising teamwork often experience increased productivity and innovation, which is essential for training future accountants to achieve superior service delivery and client satisfaction. With 38% of corporate executives expecting employees to work remotely for two or more days a week post-pandemic, effective collaboration in a hybrid environment becomes even more essential. This shift highlights the necessity for robust collaboration tools and practises, such as secure file sharing and automated workflows, which help future accountants maintain high levels of engagement and productivity. Expert opinions consistently emphasise the significance of teamwork in accounting. By dismantling silos and promoting cross-disciplinary collaboration, firms can achieve superior results. Numerous examples demonstrate how collaborative efforts, supported by various tools, have led to substantial improvements in financial performance, illustrating that teamwork is not merely beneficial but essential for success in the evolving landscape of the accounting profession.

Collaborative Accounting Teamwork

Lifelong Learning: Committing to Ongoing Professional Development

The accounting profession is inherently dynamic, demanding a steadfast commitment to lifelong learning. This commitment requires staying abreast of industry trends, regulatory shifts, and technological advancements. Engaging in ongoing professional development not only enhances practitioners’ abilities but also equips them to tackle new challenges efficiently, thus delivering increased value to clients.

For instance, firms leveraging innovative tools like Glasscubes have reported a remarkable boost in client engagement, characterised by quicker responses and streamlined information gathering. Features such as automated reminders and centralised access to information have significantly refined the audit process. This enhancement underscores how embracing new technologies can be a pivotal aspect of continuous learning and adaptation within the profession.

Moreover, fostering a culture that prioritises continuous learning cultivates adaptability among employees, preparing them to navigate challenges such as evolving regulations and technological disruptions. This unwavering dedication to learning not only propels the careers of future accountants forward but also strengthens the accounting profession as a whole, ensuring its relevance and resilience in 2025 and beyond.

Professional development programmes—including workshops, online courses, and mentorship opportunities—are essential for future accountants striving to stay updated on industry trends and elevate their expertise.

As David Taylor aptly noted, “the best professionals don’t just manage money; they mould financial destinies,” highlighting the transformative power of ongoing education in shaping the future of the field.

Commitment to Lifelong Learning in Accounting

Time Management: Mastering Efficiency to Meet Deadlines

Mastering time management is essential for financial professionals, who often juggle numerous duties and face stringent deadlines. Effective strategies, such as prioritising tasks and leveraging project management tools, can significantly boost productivity and ensure timely service delivery. Statistics reveal that 57% of an employee’s time is consumed by communication, which can impede essential job functions—especially in accounting, where managing documentation and customer interactions is crucial. By adopting structured time management techniques, financial professionals can mitigate this challenge, leading to enhanced customer satisfaction and reduced stress levels.

Tools designed for project management, such as Trello or Asana, not only streamline workflows but also enhance focus. Notably, 33% of employees believe that chronoworking could elevate their productivity. Additionally, Glasscubes offers an automated reminder feature that enables professionals to send an unlimited number of reminders on a customisable schedule. This ensures that important deadlines are met and enhances client engagement. Companies that have embraced such tools report a significant increase in efficiency, allowing financial professionals to concentrate on high-priority tasks.

Moreover, a case study on assignment submission rates indicates that personalised approaches to deadlines can greatly enhance commitment. This underscores the necessity for finance professionals to adopt similar strategies. Ultimately, refining time management skills is crucial for professionals aiming to excel in a rapidly evolving field, as it directly correlates with improved job performance and customer engagement. To implement effective time management, professionals might consider techniques such as the Pomodoro Technique, which promotes focused work sessions followed by short breaks, effectively helping to maintain productivity and manage workload.

Financial Forecasting: Developing Skills for Strategic Financial Planning

Financial forecasting is a pivotal skill for future accountants, empowering them to guide clients through the complexities of future monetary landscapes. By meticulously analysing historical data and market trends, these professionals can provide critical insights that propel strategic decision-making. Indeed, firms that harness precise financial forecasts are equipped to make swifter and more informed decisions, thereby bolstering their competitive advantage.

Statistics indicate that organisations employing advanced forecasting techniques witness a remarkable uptick in accuracy, with many reporting enhancements in their decision-making processes. Notably, 43% of CFOs have observed an increase in opportunities for new roles, highlighting the escalating demand for professionals adept in financial forecasting, particularly for future accountants. Accountants can leverage historical data to discern patterns and trends, which are essential in crafting effective forecasts. This practise not only aids in strategic planning but also fortifies the financial professional’s position as a trusted adviser. By utilising tools such as Glasscubes, financial professionals can amplify information collection through automated workflows and real-time reporting, enabling them to anticipate customer needs with greater efficiency. For instance, firms that have embraced consumption-based forecasting methods have successfully predicted customer demand, allowing them to proactively adjust their strategies.

Expert insights underscore the critical need for financial forecasting skills in the dynamic accounting landscape. As the profession transitions towards more advisory roles, financial professionals armed with robust forecasting capabilities, complemented by platforms that enhance customer engagement, will be indispensable in guiding individuals through strategic financial planning. By mastering these skills and employing advanced tools, accountants can significantly elevate their value proposition, ensuring their integral role in their clients’ financial success.

Conclusion

The integration of technology in accounting, particularly through tools like Glasscubes, is profoundly reshaping client communication and engagement. By streamlining information gathering, automating reminders, and ensuring compliance with regulations, these innovations have led to significant improvements in response rates and turnaround times. The statistics underscore this transformation: firms adopting Glasscubes have reported a 40% increase in client response rates and a 50% reduction in response times, exemplifying the tangible benefits of leveraging technology in client interactions.

Moreover, developing strong analytical skills, upholding ethical standards, and fostering effective communication are crucial for accountants navigating the complexities of the modern financial landscape. These competencies not only enhance operational efficiency but also position accountants as trusted advisors in their clients’ financial journeys. The collaborative capabilities of tools like Glasscubes further enhance teamwork and client relationships, demonstrating that adaptability and a commitment to lifelong learning are essential for success in this evolving profession.

As the accounting industry continues to advance, embracing these technological solutions and enhancing essential skills will be vital. Accountants who prioritise innovation and effective communication will not only improve their service delivery but also significantly contribute to their clients’ financial success. In this rapidly changing environment, the proactive adoption of technology and a dedication to professional growth will ultimately define the future of accounting, ensuring that firms remain competitive and relevant in a digital age.

About the Author:

Craig leads the Glasscubes Customer Success Department, with over 30 years experience in the field, helping accountancy firms achieve maximum success with collaborative technology.